FAQ

Q: Do you offer free shipping worldwide for all products?

 

A: Yes, we do. No matter your location globally, we aim to deliver your product to your doorstep, free of charge, with no minimum purchase requirement.

 

Please note any possible customs charges are paid by the customer upon arrival of all ordered product(s).

 

Q: Are all your products authentic designer brand items?

 

A: Yes, we offer only authentic designer brand products obtained from authorized wholesalers and distributors. Original tags are attached, including original product packaging and box.

 

Q: Where are your warehouses located?

 

A: We have multiple warehouses, located in Sweden, Germany, Italy and USA. To emphasize, Michael Kors, COACH, and Tory Burch products are stored in our warehouse in the USA, and our sunglasses and watches are stored in our warehouse in Germany. Our most luxury brands such as D&G, Gucci, Versace, Jimmy Choo, and a few other brands are stored in Sweden, while most of the other Italian brands are stored in our warehouses in Italy.

 

Q: What payment options are available on your site?

 

A: We accept various payment methods, including Visa, Mastercard, American Express, and PayPal.

 

Q: How can I track my product shipment?

 

A: Once we ship your product, we will send you a confirmation email with a unique shipment tracking number. You can track your product's delivery status through our website's "Track Order" feature.

 

Q: Do you offer returns or refunds for purchased items?

 

A: Yes, we offer a 14-day return policy for all purchased items. Please refer to our return policy page for more information. If you have any further inquiries, please do not hesitate to contact us.